Case Studies
Production Scheduling Optimization
A smarter approach to the use of facility resources, materials, and scheduling processes
Industry
Manufacturing
Company Size
Multinational
Products
Health, home, and nutrition
Key Factors of Success
- Unique combination of legacy and modern platforms
- Strong background in JDE World ERP and Enterprise Architecture
Outcomes
- Quick solution rollouts and adoption by different markets and platforms in the future
- Quality features such as auto alert and recovery
- Increased customer satisfaction
The Customer
The Challenge
The customer’s systems of record are operated on JDE World – legacy IBM i (AS/400) ERP systems that are traditionally harder to integrate with and slower to roll out to various markets due to several challenges:
- JDE World ERP support team has limited capacity and skill set to quickly deliver and reliably operate the near real-time integration components, as well as to adapt to various market-specific requirements and JDE customizations.
- Legacy “point to point” integrations have limited or no reuse, and over time the number of integrations grows out of control.
- The one-off direct integrations typically lack robust transaction retry, alerting, and monitoring support that can cause data loss and impact the accuracy of the production facilities planning processes.
The Solution
Conclusions
The professional services team at Infoview were the ideal candidates due to their expertise in legacy IBM i (AS/400), JDE World ERP, and MuleSoft’s AnyPoint Platform. Cross-platform expertise on the same team allowed the customer to work directly with one project team and helped Infoview’s experts implement a solution that catered to the customer’s exact needs. With the solution including quality features such as auto alerts and recovery, both operational efficiency and customer satisfaction have increased.